We are sure that you will happy from your purchase. But if you want to return, you must follow the following steps:
- First email us (firstname.lastname@example.org) with-in the 3 days of recieving your shipment. You must mention the item number and the reason of return.
- Any returned item must be in the same conditions as it was shipped and must be recieved to us within the 7 days of your purshase.
- We require adequate packing with item number clearly mention on it. The return post must be with signature confirmation and full insurance.
- Return shipping costs are responsibility of the buyer.
- We will pay you refund of your purchase (just the amount for the item and not the shipping cost)
- We will not refund the shiping costs.
- Since knives are hand made which implies 5% change (in blade and handle patterns) front the picture presentation.
- We do not accept return from international buyers (from outside USA)
- We reserve the right to refuse service without prior notice if you violate or abuse our policies and procedures.
- Return Address:GOLRA TOOLS
Near Govt.Cutlery Center,
G.T.Road, Wazirabad – 52000, Pakistan.